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My AST Portal Planned Maintenance
Start Time:
Saturday 20th September at 07:00 UTC
End Time:
Saturday 20th September at 17:00 UTC
Services Impacted:
Collection of all Carrier CDRs impacting Inmarsat, Iridium OpenPort and Iridium Certus alerting and suspensions.
Comments:
AST are carrying out planned maintenance on My AST Portal. During the period stated above, there will be several periods of 5 to 10 minute breaks in the collection of CDRs, this will result in a delay in triggering alerts and suspensions. My AST Portal will be temporarily unavailable for a short period of time.
The above has no impact on the users' ability to connect their terminals to the network and pass traffic.
IP data usage can still be monitored via INTEGRA See - AST's free monitoring tool available on all IP data services. INTEGRA Control enables you to set real-time alerts which are not affected by billing/CDR-based outages.
We apologise for any inconvenience this may cause.
If you have any questions or concerns, please contact our Global Customer Support team, who will be able to assist.
Tel: 44 (0)1493 441 485
Email: Globalcustomersupport@ast-networks.com
