Welcome to My AST Portal
Username
Password
Login using your case sensitive portal account details.
Forgotten Password?
For further assistance contact
Commercial Airtime Support
Important Notice – Global Email Outage
Start Time:
Friday 13 November 2026 at 05:30 UTC
End Time:
Unknown – further updates will be provided when available.
Services Impacted:
All provisioning, usage and suspension notification alerts.
Comments:
Due to a global email outage, we are currently unable to send notification alerts. This will affect all provisioning, usage and suspension alerts.
Please be assured that usage monitoring will continue as normal within the AST Portal, and your usage information will remain available to view.If you have previously received usage alerts, we recommend checking your current usage levels directly through the AST Portal until email notifications have been restored.
If you have any questions or concerns, please contact our Global Customer Support team, who will be able to assist.
Tel: 44 (0)1493 441 485
Email: Globalcustomersupport@ast-networks.com
