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Commercial Airtime Support
Inmarsat Planned Maintenance
Start Time:
Wednesday 12th February 2025 10.30 UTC
End Time:
Wednesday 12th February 2025 15.00 UTC
Services Impacted:
All Inmarsat provisioning actions, Activations, Deactivation, Suspensions & Unsuspensions
Comments:
All Inmarsat provisioning actions, this includes, but not limited to, Activations, Deactivations, Suspensions and Unsuspensions.
There will also be a delay to CDR distribution. As a result Inmarsat monitoring, alerting and suspensions may be delayed.
IP data usage can still be monitored via INTEGRA See - ASTs free monitoring tool available on all IP data services. INTEGRA Control enables you to set real-time alerts which are not affected by billing/CDR-based outages.
The above has no impact on the users' ability to connect their terminals to the network and pass traffic.
We apologise for any inconvenience this may cause.
If you have any questions or concerns, please contact our Global Customer Support team, who will be able to assist.
Tel: 44 (0)1493 441 485
Email: Globalcustomersupport@ast-networks.com
Skype: customer.services.gy.uk.ast